There are two sides to being a successful leader in any company: people skills and business competence.

The people skills build relational trust, so a team will want to work with you. 

The business competence creates operational trust for them to bet their paycheck on your judgement.

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I've come to believe that anyone who wants to be known as a leader in their business must learn both sides; I learned and taught them at every level of business. 

Over 20 years ago, I worked in the French Quarter, in New Orleans, as a security guard at a nightclub. When I left, I was responsible for operations of a $14m portfolio of 8 brands across 14 locations. 

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I broke down what worked into The Impression Leadership System. It teaches leadership in three layers: how you think, what you know, what you do. Intention, knowledge, and behavior. Get those right and a reputation builds on its own.​​​​​​